Package com.intercom.api.resources.aiagent.types

Class AiAgent

java.lang.Object

com.intercom.api.resources.aiagent.types.AiAgent

public final class AiAgent
extends java.lang.Object

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static class	AiAgent.Builder
static class	AiAgent.LastAnswerType
static class	AiAgent.ResolutionState
static class	AiAgent.SourceType

Method Summary

Modifier and Type	Method	Description
static AiAgent.Builder	builder()
boolean	equals(java.lang.Object other)
java.util.Map<java.lang.String,java.lang.Object>	getAdditionalProperties()
java.util.Optional<ContentSourcesList>	getContentSources()
java.util.Optional<java.lang.Integer>	getCreatedAt()
java.util.Optional<AiAgent.LastAnswerType>	getLastAnswerType()
java.util.Optional<java.lang.Integer>	getRating()
java.util.Optional<java.lang.String>	getRatingRemark()
java.util.Optional<AiAgent.ResolutionState>	getResolutionState()
java.util.Optional<java.lang.String>	getSourceTitle()
java.util.Optional<AiAgent.SourceType>	getSourceType()
java.util.Optional<java.lang.Integer>	getUpdatedAt()
int	hashCode()
java.lang.String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Method Detail

getSourceType

public java.util.Optional<AiAgent.SourceType> getSourceType()

Returns:

The type of the source that triggered AI Agent involvement in the conversation.

getSourceTitle

public java.util.Optional<java.lang.String> getSourceTitle()

Returns:

The title of the source that triggered AI Agent involvement in the conversation. If this is essentials_plan_setup then it will return null.

getLastAnswerType

public java.util.Optional<AiAgent.LastAnswerType> getLastAnswerType()

Returns:

The type of the last answer delivered by AI Agent. If no answer was delivered then this will return null

getResolutionState

public java.util.Optional<AiAgent.ResolutionState> getResolutionState()

Returns:

The resolution state of AI Agent. If no AI or custom answer has been delivered then this will return null.

getRating

public java.util.Optional<java.lang.Integer> getRating()

Returns:

The customer satisfaction rating given to AI Agent, from 1-5.

getRatingRemark

public java.util.Optional<java.lang.String> getRatingRemark()

Returns:

The customer satisfaction rating remark given to AI Agent.

getCreatedAt

public java.util.Optional<java.lang.Integer> getCreatedAt()

Returns:

The time when the AI agent rating was created.

getUpdatedAt

public java.util.Optional<java.lang.Integer> getUpdatedAt()

Returns:

The time when the AI agent rating was last updated.

getContentSources

public java.util.Optional<ContentSourcesList> getContentSources()

equals

public boolean equals(java.lang.Object other)

Overrides:

equals in class java.lang.Object

getAdditionalProperties

public java.util.Map<java.lang.String,java.lang.Object> getAdditionalProperties()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

toString

public java.lang.String toString()

Overrides:

toString in class java.lang.Object

builder

public static AiAgent.Builder builder()