Package com.intercom.api.resources.conversations.types

Class Conversation.Builder

java.lang.Object

com.intercom.api.resources.conversations.types.Conversation.Builder

Enclosing class:

Conversation

public static final class Conversation.Builder
extends java.lang.Object

Method Summary

Modifier and Type	Method	Description
Conversation.Builder	adminAssigneeId(java.lang.Integer adminAssigneeId)
Conversation.Builder	adminAssigneeId(java.util.Optional<java.lang.Integer> adminAssigneeId)	The id of the admin assigned to the conversation.
Conversation.Builder	aiAgent(AiAgent aiAgent)
Conversation.Builder	aiAgent(java.util.Optional<AiAgent> aiAgent)
Conversation.Builder	aiAgentParticipated(java.lang.Boolean aiAgentParticipated)
Conversation.Builder	aiAgentParticipated(java.util.Optional<java.lang.Boolean> aiAgentParticipated)	Indicates whether the AI Agent participated in the conversation.
Conversation	build()
Conversation.Builder	companyId(java.lang.String companyId)
Conversation.Builder	companyId(java.util.Optional<java.lang.String> companyId)	The ID of the company that the conversation is associated with.
Conversation.Builder	contacts(ConversationContacts contacts)
Conversation.Builder	contacts(java.util.Optional<ConversationContacts> contacts)
Conversation.Builder	conversationParts(ConversationParts conversationParts)
Conversation.Builder	conversationParts(java.util.Optional<ConversationParts> conversationParts)
Conversation.Builder	conversationRating(ConversationRating conversationRating)
Conversation.Builder	conversationRating(java.util.Optional<ConversationRating> conversationRating)
Conversation.Builder	createdAt(java.lang.Integer createdAt)
Conversation.Builder	createdAt(java.util.Optional<java.lang.Integer> createdAt)	The time the conversation was created.
Conversation.Builder	customAttributes(java.util.Map<java.lang.String,Conversation.CustomAttributesValue> customAttributes)
Conversation.Builder	customAttributes(java.util.Optional<java.util.Map<java.lang.String,Conversation.CustomAttributesValue>> customAttributes)
Conversation.Builder	firstContactReply(ConversationFirstContactReply firstContactReply)
Conversation.Builder	firstContactReply(java.util.Optional<ConversationFirstContactReply> firstContactReply)
Conversation.Builder	from(Conversation other)
Conversation.Builder	id(java.lang.String id)
Conversation.Builder	id(java.util.Optional<java.lang.String> id)	The id representing the conversation.
Conversation.Builder	linkedObjects(LinkedObjectList linkedObjects)
Conversation.Builder	linkedObjects(java.util.Optional<LinkedObjectList> linkedObjects)
Conversation.Builder	open(java.lang.Boolean open)
Conversation.Builder	open(java.util.Optional<java.lang.Boolean> open)	Indicates whether a conversation is open (true) or closed (false).
Conversation.Builder	priority(Conversation.Priority priority)
Conversation.Builder	priority(java.util.Optional<Conversation.Priority> priority)	If marked as priority, it will return priority or else not_priority.
Conversation.Builder	read(java.lang.Boolean read)
Conversation.Builder	read(java.util.Optional<java.lang.Boolean> read)	Indicates whether a conversation has been read.
Conversation.Builder	slaApplied(SlaApplied slaApplied)
Conversation.Builder	slaApplied(java.util.Optional<SlaApplied> slaApplied)
Conversation.Builder	snoozedUntil(java.lang.Integer snoozedUntil)
Conversation.Builder	snoozedUntil(java.util.Optional<java.lang.Integer> snoozedUntil)	If set this is the time in the future when this conversation will be marked as open.
Conversation.Builder	source(ConversationSource source)
Conversation.Builder	source(java.util.Optional<ConversationSource> source)
Conversation.Builder	state(Conversation.State state)
Conversation.Builder	state(java.util.Optional<Conversation.State> state)	Can be set to "open", "closed" or "snoozed".
Conversation.Builder	statistics(ConversationStatistics statistics)
Conversation.Builder	statistics(java.util.Optional<ConversationStatistics> statistics)
Conversation.Builder	tags(Tags tags)
Conversation.Builder	tags(java.util.Optional<Tags> tags)
Conversation.Builder	teamAssigneeId(java.lang.String teamAssigneeId)
Conversation.Builder	teamAssigneeId(java.util.Optional<java.lang.String> teamAssigneeId)	The id of the team assigned to the conversation.
Conversation.Builder	teammates(ConversationTeammates teammates)
Conversation.Builder	teammates(java.util.Optional<ConversationTeammates> teammates)
Conversation.Builder	title(java.lang.String title)
Conversation.Builder	title(java.util.Optional<java.lang.String> title)	The title given to the conversation.
Conversation.Builder	type(java.lang.String type)
Conversation.Builder	type(java.util.Optional<java.lang.String> type)	Always conversation.
Conversation.Builder	updatedAt(java.lang.Integer updatedAt)
Conversation.Builder	updatedAt(java.util.Optional<java.lang.Integer> updatedAt)	The last time the conversation was updated.
Conversation.Builder	waitingSince(java.lang.Integer waitingSince)
Conversation.Builder	waitingSince(java.util.Optional<java.lang.Integer> waitingSince)	The last time a Contact responded to an Admin.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

from

public Conversation.Builder from(Conversation other)

type

public Conversation.Builder type(java.util.Optional<java.lang.String> type)

Always conversation.

type

public Conversation.Builder type(java.lang.String type)

id

public Conversation.Builder id(java.util.Optional<java.lang.String> id)

The id representing the conversation.

id

public Conversation.Builder id(java.lang.String id)

title

public Conversation.Builder title(java.util.Optional<java.lang.String> title)

The title given to the conversation.

title

public Conversation.Builder title(java.lang.String title)

createdAt

public Conversation.Builder createdAt(java.util.Optional<java.lang.Integer> createdAt)

The time the conversation was created.

createdAt

public Conversation.Builder createdAt(java.lang.Integer createdAt)

updatedAt

public Conversation.Builder updatedAt(java.util.Optional<java.lang.Integer> updatedAt)

The last time the conversation was updated.

updatedAt

public Conversation.Builder updatedAt(java.lang.Integer updatedAt)

waitingSince

public Conversation.Builder waitingSince(java.util.Optional<java.lang.Integer> waitingSince)

The last time a Contact responded to an Admin. In other words, the time a customer started waiting for a response. Set to null if last reply is from an Admin.

waitingSince

public Conversation.Builder waitingSince(java.lang.Integer waitingSince)

snoozedUntil

public Conversation.Builder snoozedUntil(java.util.Optional<java.lang.Integer> snoozedUntil)

If set this is the time in the future when this conversation will be marked as open. i.e. it will be in a snoozed state until this time. i.e. it will be in a snoozed state until this time.

snoozedUntil

public Conversation.Builder snoozedUntil(java.lang.Integer snoozedUntil)

open

public Conversation.Builder open(java.util.Optional<java.lang.Boolean> open)

Indicates whether a conversation is open (true) or closed (false).

open

public Conversation.Builder open(java.lang.Boolean open)

state

public Conversation.Builder state(java.util.Optional<Conversation.State> state)

Can be set to "open", "closed" or "snoozed".

state

public Conversation.Builder state(Conversation.State state)

read

public Conversation.Builder read(java.util.Optional<java.lang.Boolean> read)

Indicates whether a conversation has been read.

read

public Conversation.Builder read(java.lang.Boolean read)

priority

public Conversation.Builder priority(java.util.Optional<Conversation.Priority> priority)

If marked as priority, it will return priority or else not_priority.

priority

public Conversation.Builder priority(Conversation.Priority priority)

adminAssigneeId

public Conversation.Builder adminAssigneeId(java.util.Optional<java.lang.Integer> adminAssigneeId)

The id of the admin assigned to the conversation. If it's not assigned to an admin it will return null.

adminAssigneeId

public Conversation.Builder adminAssigneeId(java.lang.Integer adminAssigneeId)

teamAssigneeId

public Conversation.Builder teamAssigneeId(java.util.Optional<java.lang.String> teamAssigneeId)

The id of the team assigned to the conversation. If it's not assigned to a team it will return null.

teamAssigneeId

public Conversation.Builder teamAssigneeId(java.lang.String teamAssigneeId)

companyId

public Conversation.Builder companyId(java.util.Optional<java.lang.String> companyId)

The ID of the company that the conversation is associated with. The unique identifier for the company which is given by Intercom.

companyId

public Conversation.Builder companyId(java.lang.String companyId)

tags

public Conversation.Builder tags(java.util.Optional<Tags> tags)

tags

public Conversation.Builder tags(Tags tags)

conversationRating

public Conversation.Builder conversationRating(java.util.Optional<ConversationRating> conversationRating)

conversationRating

public Conversation.Builder conversationRating(ConversationRating conversationRating)

source

public Conversation.Builder source(java.util.Optional<ConversationSource> source)

source

public Conversation.Builder source(ConversationSource source)

contacts

public Conversation.Builder contacts(java.util.Optional<ConversationContacts> contacts)

contacts

public Conversation.Builder contacts(ConversationContacts contacts)

teammates

public Conversation.Builder teammates(java.util.Optional<ConversationTeammates> teammates)

teammates

public Conversation.Builder teammates(ConversationTeammates teammates)

customAttributes

public Conversation.Builder customAttributes(java.util.Optional<java.util.Map<java.lang.String,Conversation.CustomAttributesValue>> customAttributes)

customAttributes

public Conversation.Builder customAttributes(java.util.Map<java.lang.String,Conversation.CustomAttributesValue> customAttributes)

firstContactReply

public Conversation.Builder firstContactReply(java.util.Optional<ConversationFirstContactReply> firstContactReply)

firstContactReply

public Conversation.Builder firstContactReply(ConversationFirstContactReply firstContactReply)

slaApplied

public Conversation.Builder slaApplied(java.util.Optional<SlaApplied> slaApplied)

slaApplied

public Conversation.Builder slaApplied(SlaApplied slaApplied)

statistics

public Conversation.Builder statistics(java.util.Optional<ConversationStatistics> statistics)

statistics

public Conversation.Builder statistics(ConversationStatistics statistics)

conversationParts

public Conversation.Builder conversationParts(java.util.Optional<ConversationParts> conversationParts)

conversationParts

public Conversation.Builder conversationParts(ConversationParts conversationParts)

linkedObjects

public Conversation.Builder linkedObjects(java.util.Optional<LinkedObjectList> linkedObjects)

linkedObjects

public Conversation.Builder linkedObjects(LinkedObjectList linkedObjects)

aiAgentParticipated

public Conversation.Builder aiAgentParticipated(java.util.Optional<java.lang.Boolean> aiAgentParticipated)

Indicates whether the AI Agent participated in the conversation.

aiAgentParticipated

public Conversation.Builder aiAgentParticipated(java.lang.Boolean aiAgentParticipated)

aiAgent

public Conversation.Builder aiAgent(java.util.Optional<AiAgent> aiAgent)

aiAgent

public Conversation.Builder aiAgent(AiAgent aiAgent)

build

public Conversation build()