Package com.intercom.api.resources.tickets.requests

Class CreateTicketRequest.Builder

java.lang.Object

com.intercom.api.resources.tickets.requests.CreateTicketRequest.Builder

All Implemented Interfaces:

CreateTicketRequest._FinalStage, CreateTicketRequest.TicketTypeIdStage

Enclosing class:

CreateTicketRequest

public static final class CreateTicketRequest.Builder
extends java.lang.Object
implements CreateTicketRequest.TicketTypeIdStage, CreateTicketRequest._FinalStage

Method Summary

Modifier and Type	Method	Description
CreateTicketRequest._FinalStage	addAllContacts(java.util.List<CreateTicketRequest.ContactsItem> contacts)	The list of contacts (users or leads) affected by this ticket.
CreateTicketRequest._FinalStage	addContacts(CreateTicketRequest.ContactsItem contacts)	The list of contacts (users or leads) affected by this ticket.
CreateTicketRequest._FinalStage	assignment(CreateTicketRequest.Assignment assignment)
CreateTicketRequest._FinalStage	assignment(java.util.Optional<CreateTicketRequest.Assignment> assignment)
CreateTicketRequest	build()
CreateTicketRequest._FinalStage	companyId(java.lang.String companyId)	The ID of the company that the ticket is associated with.
CreateTicketRequest._FinalStage	companyId(java.util.Optional<java.lang.String> companyId)	The ID of the company that the ticket is associated with.
CreateTicketRequest._FinalStage	contacts(java.util.List<CreateTicketRequest.ContactsItem> contacts)	The list of contacts (users or leads) affected by this ticket.
CreateTicketRequest._FinalStage	conversationToLinkId(java.lang.String conversationToLinkId)	The ID of the conversation you want to link to the ticket.
CreateTicketRequest._FinalStage	conversationToLinkId(java.util.Optional<java.lang.String> conversationToLinkId)	The ID of the conversation you want to link to the ticket.
CreateTicketRequest._FinalStage	createdAt(java.lang.Integer createdAt)	The time the ticket was created.
CreateTicketRequest._FinalStage	createdAt(java.util.Optional<java.lang.Integer> createdAt)	The time the ticket was created.
CreateTicketRequest.Builder	from(CreateTicketRequest other)
CreateTicketRequest._FinalStage	skipNotifications(java.lang.Boolean skipNotifications)	Option to disable notifications when a Ticket is created.
CreateTicketRequest._FinalStage	skipNotifications(java.util.Optional<java.lang.Boolean> skipNotifications)	Option to disable notifications when a Ticket is created.
CreateTicketRequest._FinalStage	ticketTypeId(java.lang.String ticketTypeId)	The ID of the type of ticket you want to create

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

from

public CreateTicketRequest.Builder from(CreateTicketRequest other)

Specified by:

from in interface CreateTicketRequest.TicketTypeIdStage

ticketTypeId

public CreateTicketRequest._FinalStage ticketTypeId(@NotNull
                                                    java.lang.String ticketTypeId)

The ID of the type of ticket you want to create

The ID of the type of ticket you want to create

Specified by:

ticketTypeId in interface CreateTicketRequest.TicketTypeIdStage

Returns:

Reference to this so that method calls can be chained together.

skipNotifications

public CreateTicketRequest._FinalStage skipNotifications(java.lang.Boolean skipNotifications)

Option to disable notifications when a Ticket is created.

Specified by:

skipNotifications in interface CreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

skipNotifications

public CreateTicketRequest._FinalStage skipNotifications(java.util.Optional<java.lang.Boolean> skipNotifications)

Option to disable notifications when a Ticket is created.

Specified by:

skipNotifications in interface CreateTicketRequest._FinalStage

assignment

public CreateTicketRequest._FinalStage assignment(CreateTicketRequest.Assignment assignment)

Specified by:

assignment in interface CreateTicketRequest._FinalStage

assignment

public CreateTicketRequest._FinalStage assignment(java.util.Optional<CreateTicketRequest.Assignment> assignment)

Specified by:

assignment in interface CreateTicketRequest._FinalStage

createdAt

public CreateTicketRequest._FinalStage createdAt(java.lang.Integer createdAt)

The time the ticket was created. If not provided, the current time will be used.

Specified by:

createdAt in interface CreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

createdAt

public CreateTicketRequest._FinalStage createdAt(java.util.Optional<java.lang.Integer> createdAt)

The time the ticket was created. If not provided, the current time will be used.

Specified by:

createdAt in interface CreateTicketRequest._FinalStage

companyId

public CreateTicketRequest._FinalStage companyId(java.lang.String companyId)

The ID of the company that the ticket is associated with. The unique identifier for the company which is given by Intercom

Specified by:

companyId in interface CreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

companyId

public CreateTicketRequest._FinalStage companyId(java.util.Optional<java.lang.String> companyId)

The ID of the company that the ticket is associated with. The unique identifier for the company which is given by Intercom

Specified by:

companyId in interface CreateTicketRequest._FinalStage

conversationToLinkId

public CreateTicketRequest._FinalStage conversationToLinkId(java.lang.String conversationToLinkId)

The ID of the conversation you want to link to the ticket. Here are the valid ways of linking two tickets:

• conversation | back-office ticket
• customer tickets | non-shared back-office ticket
• conversation | tracker ticket
• customer ticket | tracker ticket

Specified by:

conversationToLinkId in interface CreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

conversationToLinkId

public CreateTicketRequest._FinalStage conversationToLinkId(java.util.Optional<java.lang.String> conversationToLinkId)

The ID of the conversation you want to link to the ticket. Here are the valid ways of linking two tickets:

• conversation | back-office ticket
• customer tickets | non-shared back-office ticket
• conversation | tracker ticket
• customer ticket | tracker ticket

Specified by:

conversationToLinkId in interface CreateTicketRequest._FinalStage

addAllContacts

public CreateTicketRequest._FinalStage addAllContacts(java.util.List<CreateTicketRequest.ContactsItem> contacts)

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

Specified by:

addAllContacts in interface CreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

addContacts

public CreateTicketRequest._FinalStage addContacts(CreateTicketRequest.ContactsItem contacts)

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

Specified by:

addContacts in interface CreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

contacts

public CreateTicketRequest._FinalStage contacts(java.util.List<CreateTicketRequest.ContactsItem> contacts)

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

Specified by:

contacts in interface CreateTicketRequest._FinalStage

build

public CreateTicketRequest build()

Specified by:

build in interface CreateTicketRequest._FinalStage