Package com.intercom.api.resources.tickets.requests

Class EnqueueCreateTicketRequest.Builder

java.lang.Object

com.intercom.api.resources.tickets.requests.EnqueueCreateTicketRequest.Builder

All Implemented Interfaces:

EnqueueCreateTicketRequest._FinalStage, EnqueueCreateTicketRequest.TicketTypeIdStage

Enclosing class:

EnqueueCreateTicketRequest

public static final class EnqueueCreateTicketRequest.Builder
extends java.lang.Object
implements EnqueueCreateTicketRequest.TicketTypeIdStage, EnqueueCreateTicketRequest._FinalStage

Method Summary

Modifier and Type	Method	Description
EnqueueCreateTicketRequest._FinalStage	addAllContacts(java.util.List<EnqueueCreateTicketRequest.ContactsItem> contacts)	The list of contacts (users or leads) affected by this ticket.
EnqueueCreateTicketRequest._FinalStage	addContacts(EnqueueCreateTicketRequest.ContactsItem contacts)	The list of contacts (users or leads) affected by this ticket.
EnqueueCreateTicketRequest._FinalStage	assignment(EnqueueCreateTicketRequest.Assignment assignment)
EnqueueCreateTicketRequest._FinalStage	assignment(java.util.Optional<EnqueueCreateTicketRequest.Assignment> assignment)
EnqueueCreateTicketRequest	build()
EnqueueCreateTicketRequest._FinalStage	companyId(java.lang.String companyId)	The ID of the company that the ticket is associated with.
EnqueueCreateTicketRequest._FinalStage	companyId(java.util.Optional<java.lang.String> companyId)	The ID of the company that the ticket is associated with.
EnqueueCreateTicketRequest._FinalStage	contacts(java.util.List<EnqueueCreateTicketRequest.ContactsItem> contacts)	The list of contacts (users or leads) affected by this ticket.
EnqueueCreateTicketRequest._FinalStage	conversationToLinkId(java.lang.String conversationToLinkId)	The ID of the conversation you want to link to the ticket.
EnqueueCreateTicketRequest._FinalStage	conversationToLinkId(java.util.Optional<java.lang.String> conversationToLinkId)	The ID of the conversation you want to link to the ticket.
EnqueueCreateTicketRequest._FinalStage	createdAt(java.lang.Integer createdAt)	The time the ticket was created.
EnqueueCreateTicketRequest._FinalStage	createdAt(java.util.Optional<java.lang.Integer> createdAt)	The time the ticket was created.
EnqueueCreateTicketRequest.Builder	from(EnqueueCreateTicketRequest other)
EnqueueCreateTicketRequest._FinalStage	skipNotifications(java.lang.Boolean skipNotifications)	Option to disable notifications when a Ticket is created.
EnqueueCreateTicketRequest._FinalStage	skipNotifications(java.util.Optional<java.lang.Boolean> skipNotifications)	Option to disable notifications when a Ticket is created.
EnqueueCreateTicketRequest._FinalStage	ticketTypeId(java.lang.String ticketTypeId)	The ID of the type of ticket you want to create

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

from

public EnqueueCreateTicketRequest.Builder from(EnqueueCreateTicketRequest other)

Specified by:

from in interface EnqueueCreateTicketRequest.TicketTypeIdStage

ticketTypeId

public EnqueueCreateTicketRequest._FinalStage ticketTypeId(@NotNull
                                                           java.lang.String ticketTypeId)

The ID of the type of ticket you want to create

The ID of the type of ticket you want to create

Specified by:

ticketTypeId in interface EnqueueCreateTicketRequest.TicketTypeIdStage

Returns:

Reference to this so that method calls can be chained together.

skipNotifications

public EnqueueCreateTicketRequest._FinalStage skipNotifications(java.lang.Boolean skipNotifications)

Option to disable notifications when a Ticket is created.

Specified by:

skipNotifications in interface EnqueueCreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

skipNotifications

public EnqueueCreateTicketRequest._FinalStage skipNotifications(java.util.Optional<java.lang.Boolean> skipNotifications)

Option to disable notifications when a Ticket is created.

Specified by:

skipNotifications in interface EnqueueCreateTicketRequest._FinalStage

assignment

public EnqueueCreateTicketRequest._FinalStage assignment(EnqueueCreateTicketRequest.Assignment assignment)

Specified by:

assignment in interface EnqueueCreateTicketRequest._FinalStage

assignment

public EnqueueCreateTicketRequest._FinalStage assignment(java.util.Optional<EnqueueCreateTicketRequest.Assignment> assignment)

Specified by:

assignment in interface EnqueueCreateTicketRequest._FinalStage

createdAt

public EnqueueCreateTicketRequest._FinalStage createdAt(java.lang.Integer createdAt)

The time the ticket was created. If not provided, the current time will be used.

Specified by:

createdAt in interface EnqueueCreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

createdAt

public EnqueueCreateTicketRequest._FinalStage createdAt(java.util.Optional<java.lang.Integer> createdAt)

The time the ticket was created. If not provided, the current time will be used.

Specified by:

createdAt in interface EnqueueCreateTicketRequest._FinalStage

companyId

public EnqueueCreateTicketRequest._FinalStage companyId(java.lang.String companyId)

The ID of the company that the ticket is associated with. The unique identifier for the company which is given by Intercom

Specified by:

companyId in interface EnqueueCreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

companyId

public EnqueueCreateTicketRequest._FinalStage companyId(java.util.Optional<java.lang.String> companyId)

The ID of the company that the ticket is associated with. The unique identifier for the company which is given by Intercom

Specified by:

companyId in interface EnqueueCreateTicketRequest._FinalStage

conversationToLinkId

public EnqueueCreateTicketRequest._FinalStage conversationToLinkId(java.lang.String conversationToLinkId)

The ID of the conversation you want to link to the ticket. Here are the valid ways of linking two tickets:

• conversation | back-office ticket
• customer tickets | non-shared back-office ticket
• conversation | tracker ticket
• customer ticket | tracker ticket

Specified by:

conversationToLinkId in interface EnqueueCreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

conversationToLinkId

public EnqueueCreateTicketRequest._FinalStage conversationToLinkId(java.util.Optional<java.lang.String> conversationToLinkId)

The ID of the conversation you want to link to the ticket. Here are the valid ways of linking two tickets:

• conversation | back-office ticket
• customer tickets | non-shared back-office ticket
• conversation | tracker ticket
• customer ticket | tracker ticket

Specified by:

conversationToLinkId in interface EnqueueCreateTicketRequest._FinalStage

addAllContacts

public EnqueueCreateTicketRequest._FinalStage addAllContacts(java.util.List<EnqueueCreateTicketRequest.ContactsItem> contacts)

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

Specified by:

addAllContacts in interface EnqueueCreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

addContacts

public EnqueueCreateTicketRequest._FinalStage addContacts(EnqueueCreateTicketRequest.ContactsItem contacts)

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

Specified by:

addContacts in interface EnqueueCreateTicketRequest._FinalStage

Returns:

Reference to this so that method calls can be chained together.

contacts

public EnqueueCreateTicketRequest._FinalStage contacts(java.util.List<EnqueueCreateTicketRequest.ContactsItem> contacts)

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

Specified by:

contacts in interface EnqueueCreateTicketRequest._FinalStage

build

public EnqueueCreateTicketRequest build()

Specified by:

build in interface EnqueueCreateTicketRequest._FinalStage