Package com.intercom.api.resources.tickets.requests

Class EnqueueCreateTicketRequest

java.lang.Object

com.intercom.api.resources.tickets.requests.EnqueueCreateTicketRequest

All Implemented Interfaces:

ICreateTicketRequestBody

public final class EnqueueCreateTicketRequest
extends java.lang.Object
implements ICreateTicketRequestBody

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static interface	EnqueueCreateTicketRequest._FinalStage
static class	EnqueueCreateTicketRequest.Assignment
static class	EnqueueCreateTicketRequest.Builder
static class	EnqueueCreateTicketRequest.ContactsItem
static interface	EnqueueCreateTicketRequest.TicketTypeIdStage

Method Summary

Modifier and Type	Method	Description
static EnqueueCreateTicketRequest.TicketTypeIdStage	builder()
boolean	equals(java.lang.Object other)
java.util.Map<java.lang.String,java.lang.Object>	getAdditionalProperties()
java.util.Optional<EnqueueCreateTicketRequest.Assignment>	getAssignment()
java.util.Optional<java.lang.String>	getCompanyId()
java.util.List<EnqueueCreateTicketRequest.ContactsItem>	getContacts()
java.util.Optional<java.lang.String>	getConversationToLinkId()
java.util.Optional<java.lang.Integer>	getCreatedAt()
java.util.Optional<java.lang.Boolean>	getSkipNotifications()
java.lang.String	getTicketTypeId()
int	hashCode()
java.lang.String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Method Detail

getTicketTypeId

public java.lang.String getTicketTypeId()

Specified by:

getTicketTypeId in interface ICreateTicketRequestBody

Returns:

The ID of the type of ticket you want to create

getContacts

public java.util.List<EnqueueCreateTicketRequest.ContactsItem> getContacts()

Returns:

The list of contacts (users or leads) affected by this ticket. Currently only one is allowed

getConversationToLinkId

public java.util.Optional<java.lang.String> getConversationToLinkId()

Specified by:

getConversationToLinkId in interface ICreateTicketRequestBody

Returns:

The ID of the conversation you want to link to the ticket. Here are the valid ways of linking two tickets:

• conversation | back-office ticket
• customer tickets | non-shared back-office ticket
• conversation | tracker ticket
• customer ticket | tracker ticket

getCompanyId

public java.util.Optional<java.lang.String> getCompanyId()

Specified by:

getCompanyId in interface ICreateTicketRequestBody

Returns:

The ID of the company that the ticket is associated with. The unique identifier for the company which is given by Intercom

getCreatedAt

public java.util.Optional<java.lang.Integer> getCreatedAt()

Specified by:

getCreatedAt in interface ICreateTicketRequestBody

Returns:

The time the ticket was created. If not provided, the current time will be used.

getAssignment

public java.util.Optional<EnqueueCreateTicketRequest.Assignment> getAssignment()

getSkipNotifications

public java.util.Optional<java.lang.Boolean> getSkipNotifications()

Returns:

Option to disable notifications when a Ticket is created.

equals

public boolean equals(java.lang.Object other)

Overrides:

equals in class java.lang.Object

getAdditionalProperties

public java.util.Map<java.lang.String,java.lang.Object> getAdditionalProperties()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

toString

public java.lang.String toString()

Overrides:

toString in class java.lang.Object

builder

public static EnqueueCreateTicketRequest.TicketTypeIdStage builder()