Package com.intercom.api.resources.tickets.types

Class Ticket.Builder

java.lang.Object

com.intercom.api.resources.tickets.types.Ticket.Builder

Enclosing class:

Ticket

public static final class Ticket.Builder
extends java.lang.Object

Method Summary

Modifier and Type	Method	Description
Ticket.Builder	adminAssigneeId(java.lang.String adminAssigneeId)
Ticket.Builder	adminAssigneeId(java.util.Optional<java.lang.String> adminAssigneeId)	The id representing the admin assigned to the ticket.
Ticket	build()
Ticket.Builder	category(Ticket.Category category)
Ticket.Builder	category(java.util.Optional<Ticket.Category> category)	Category of the Ticket.
Ticket.Builder	contacts(TicketContacts contacts)
Ticket.Builder	contacts(java.util.Optional<TicketContacts> contacts)
Ticket.Builder	createdAt(java.lang.Integer createdAt)
Ticket.Builder	createdAt(java.util.Optional<java.lang.Integer> createdAt)	The time the ticket was created as a UTC Unix timestamp.
Ticket.Builder	from(Ticket other)
Ticket.Builder	id(java.lang.String id)
Ticket.Builder	id(java.util.Optional<java.lang.String> id)	The unique identifier for the ticket which is given by Intercom.
Ticket.Builder	isShared(java.lang.Boolean isShared)
Ticket.Builder	isShared(java.util.Optional<java.lang.Boolean> isShared)	Whether or not the ticket is shared with the customer.
Ticket.Builder	linkedObjects(LinkedObjectList linkedObjects)
Ticket.Builder	linkedObjects(java.util.Optional<LinkedObjectList> linkedObjects)
Ticket.Builder	open(java.lang.Boolean open)
Ticket.Builder	open(java.util.Optional<java.lang.Boolean> open)	Whether or not the ticket is open.
Ticket.Builder	snoozedUntil(java.lang.Integer snoozedUntil)
Ticket.Builder	snoozedUntil(java.util.Optional<java.lang.Integer> snoozedUntil)	The time the ticket will be snoozed until as a UTC Unix timestamp.
Ticket.Builder	teamAssigneeId(java.lang.String teamAssigneeId)
Ticket.Builder	teamAssigneeId(java.util.Optional<java.lang.String> teamAssigneeId)	The id representing the team assigned to the ticket.
Ticket.Builder	ticketAttributes(java.util.Map<java.lang.String,java.lang.Object> ticketAttributes)
Ticket.Builder	ticketAttributes(java.util.Optional<java.util.Map<java.lang.String,java.lang.Object>> ticketAttributes)
Ticket.Builder	ticketId(java.lang.String ticketId)
Ticket.Builder	ticketId(java.util.Optional<java.lang.String> ticketId)	The ID of the Ticket used in the Intercom Inbox and Messenger.
Ticket.Builder	ticketParts(TicketParts ticketParts)
Ticket.Builder	ticketParts(java.util.Optional<TicketParts> ticketParts)
Ticket.Builder	ticketState(TicketState ticketState)
Ticket.Builder	ticketState(java.util.Optional<TicketState> ticketState)
Ticket.Builder	ticketType(TicketType ticketType)
Ticket.Builder	ticketType(java.util.Optional<TicketType> ticketType)
Ticket.Builder	type(java.lang.String type)
Ticket.Builder	type(java.util.Optional<java.lang.String> type)	Always ticket
Ticket.Builder	updatedAt(java.lang.Integer updatedAt)
Ticket.Builder	updatedAt(java.util.Optional<java.lang.Integer> updatedAt)	The last time the ticket was updated as a UTC Unix timestamp.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

from

public Ticket.Builder from(Ticket other)

type

public Ticket.Builder type(java.util.Optional<java.lang.String> type)

Always ticket

type

public Ticket.Builder type(java.lang.String type)

id

public Ticket.Builder id(java.util.Optional<java.lang.String> id)

The unique identifier for the ticket which is given by Intercom.

id

public Ticket.Builder id(java.lang.String id)

ticketId

public Ticket.Builder ticketId(java.util.Optional<java.lang.String> ticketId)

The ID of the Ticket used in the Intercom Inbox and Messenger. Do not use ticket_id for API queries.

ticketId

public Ticket.Builder ticketId(java.lang.String ticketId)

category

public Ticket.Builder category(java.util.Optional<Ticket.Category> category)

Category of the Ticket.

category

public Ticket.Builder category(Ticket.Category category)

ticketAttributes

public Ticket.Builder ticketAttributes(java.util.Optional<java.util.Map<java.lang.String,java.lang.Object>> ticketAttributes)

ticketAttributes

public Ticket.Builder ticketAttributes(java.util.Map<java.lang.String,java.lang.Object> ticketAttributes)

ticketState

public Ticket.Builder ticketState(java.util.Optional<TicketState> ticketState)

ticketState

public Ticket.Builder ticketState(TicketState ticketState)

ticketType

public Ticket.Builder ticketType(java.util.Optional<TicketType> ticketType)

ticketType

public Ticket.Builder ticketType(TicketType ticketType)

contacts

public Ticket.Builder contacts(java.util.Optional<TicketContacts> contacts)

contacts

public Ticket.Builder contacts(TicketContacts contacts)

adminAssigneeId

public Ticket.Builder adminAssigneeId(java.util.Optional<java.lang.String> adminAssigneeId)

The id representing the admin assigned to the ticket.

adminAssigneeId

public Ticket.Builder adminAssigneeId(java.lang.String adminAssigneeId)

teamAssigneeId

public Ticket.Builder teamAssigneeId(java.util.Optional<java.lang.String> teamAssigneeId)

The id representing the team assigned to the ticket.

teamAssigneeId

public Ticket.Builder teamAssigneeId(java.lang.String teamAssigneeId)

createdAt

public Ticket.Builder createdAt(java.util.Optional<java.lang.Integer> createdAt)

The time the ticket was created as a UTC Unix timestamp.

createdAt

public Ticket.Builder createdAt(java.lang.Integer createdAt)

updatedAt

public Ticket.Builder updatedAt(java.util.Optional<java.lang.Integer> updatedAt)

The last time the ticket was updated as a UTC Unix timestamp.

updatedAt

public Ticket.Builder updatedAt(java.lang.Integer updatedAt)

open

public Ticket.Builder open(java.util.Optional<java.lang.Boolean> open)

Whether or not the ticket is open. If false, the ticket is closed.

open

public Ticket.Builder open(java.lang.Boolean open)

snoozedUntil

public Ticket.Builder snoozedUntil(java.util.Optional<java.lang.Integer> snoozedUntil)

The time the ticket will be snoozed until as a UTC Unix timestamp. If null, the ticket is not currently snoozed.

snoozedUntil

public Ticket.Builder snoozedUntil(java.lang.Integer snoozedUntil)

linkedObjects

public Ticket.Builder linkedObjects(java.util.Optional<LinkedObjectList> linkedObjects)

linkedObjects

public Ticket.Builder linkedObjects(LinkedObjectList linkedObjects)

ticketParts

public Ticket.Builder ticketParts(java.util.Optional<TicketParts> ticketParts)

ticketParts

public Ticket.Builder ticketParts(TicketParts ticketParts)

isShared

public Ticket.Builder isShared(java.util.Optional<java.lang.Boolean> isShared)

Whether or not the ticket is shared with the customer.

isShared

public Ticket.Builder isShared(java.lang.Boolean isShared)

build

public Ticket build()