Package com.intercom.api.resources.tickets.types

Class TicketStateDetailed

java.lang.Object

com.intercom.api.resources.tickets.types.TicketStateDetailed

public final class TicketStateDetailed
extends java.lang.Object

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static class	TicketStateDetailed.Builder
static class	TicketStateDetailed.Category
static class	TicketStateDetailed.TicketTypes

Method Summary

Modifier and Type	Method	Description
static TicketStateDetailed.Builder	builder()
boolean	equals(java.lang.Object other)
java.util.Map<java.lang.String,java.lang.Object>	getAdditionalProperties()
java.util.Optional<java.lang.Boolean>	getArchived()
java.util.Optional<TicketStateDetailed.Category>	getCategory()
java.util.Optional<java.lang.String>	getExternalLabel()
java.util.Optional<java.lang.String>	getId()
java.util.Optional<java.lang.String>	getInternalLabel()
java.util.Optional<TicketStateDetailed.TicketTypes>	getTicketTypes()
java.util.Optional<java.lang.String>	getType()
int	hashCode()
java.lang.String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Method Detail

getType

public java.util.Optional<java.lang.String> getType()

Returns:

String representing the object's type. Always has the value ticket_state.

getId

public java.util.Optional<java.lang.String> getId()

Returns:

The id of the ticket state

getCategory

public java.util.Optional<TicketStateDetailed.Category> getCategory()

Returns:

The category of the ticket state

getInternalLabel

public java.util.Optional<java.lang.String> getInternalLabel()

Returns:

The state the ticket is currently in, in a human readable form - visible in Intercom

getExternalLabel

public java.util.Optional<java.lang.String> getExternalLabel()

Returns:

The state the ticket is currently in, in a human readable form - visible to customers, in the messenger, email and tickets portal.

getArchived

public java.util.Optional<java.lang.Boolean> getArchived()

Returns:

Whether the ticket state is archived

getTicketTypes

public java.util.Optional<TicketStateDetailed.TicketTypes> getTicketTypes()

Returns:

A list of ticket types associated with a given ticket state.

equals

public boolean equals(java.lang.Object other)

Overrides:

equals in class java.lang.Object

getAdditionalProperties

public java.util.Map<java.lang.String,java.lang.Object> getAdditionalProperties()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

toString

public java.lang.String toString()

Overrides:

toString in class java.lang.Object

builder

public static TicketStateDetailed.Builder builder()