Class ConversationSlaAppliedByRule.SlaDefinition

  • Enclosing class:
    ConversationSlaAppliedByRule

    public static final class ConversationSlaAppliedByRule.SlaDefinition
    extends java.lang.Object
    • Method Detail

      • getFirstReplyTime

        public java.util.Optional<java.lang.Integer> getFirstReplyTime()
        Returns:
        First response time target in seconds
      • getNextReplyTime

        public java.util.Optional<java.lang.Integer> getNextReplyTime()
        Returns:
        Next reply time target in seconds
      • getResolutionTime

        public java.util.Optional<java.lang.Integer> getResolutionTime()
        Returns:
        Resolution time target in seconds
      • getTimeToClose

        public java.util.Optional<java.lang.Integer> getTimeToClose()
        Returns:
        Time to close target in seconds
      • equals

        public boolean equals​(java.lang.Object other)
        Overrides:
        equals in class java.lang.Object
      • getAdditionalProperties

        public java.util.Map<java.lang.String,​java.lang.Object> getAdditionalProperties()
      • hashCode

        public int hashCode()
        Overrides:
        hashCode in class java.lang.Object
      • toString

        public java.lang.String toString()
        Overrides:
        toString in class java.lang.Object